Terms & Conditions

Last updated: [Insert Date]

1. Introduction

Welcome to the StructSure Inspections LLC website (“Site”). By accessing or using this Site, you agree to these Terms & Conditions (“Terms”). If you do not agree with any part of these Terms, please discontinue use of the Site.

These Terms govern your use of our website and any services, information, or materials provided through it.

2. Professional Standards

StructSure Inspections LLC performs home inspections in accordance with the North Carolina Home Inspector Licensure Board (NCHILB) Standards of Practice.

You may review the official Standards of Practice here:
https://www.ncosfm.gov/licensing-cert/home-inspector-licensure-board/nchilb-standards-practice

These standards define what is included in a home inspection, what is excluded, and the limitations of a visual, non‑invasive inspection.

3. Use of the Website

By using this Site, you agree to:

Use the Site only for lawful purposes
Not attempt to disrupt or interfere with the Site’s functionality
Not copy, reproduce, or distribute content unless you have permission from the rightful owner

Content Ownership

This Site contains content owned by StructSure Inspections LLC as well as content provided by third‑party organizations, manufacturers, regulatory bodies, and service providers. Examples may include:

Industry standards
Educational materials
Embedded tools or widgets
Logos, graphics, or documents belonging to other organizations

StructSure Inspections LLC does not claim ownership over third‑party content and uses such materials with permission, under license, or as allowed by fair use.

You may not reuse or redistribute any content—whether owned by StructSure or a third party—without obtaining the appropriate authorization.

4. Scheduling & Services

Booking an inspection through this Site does not guarantee availability until confirmed by StructSure Inspections LLC.

Inspection services are governed by:

The NCHILB Standards of Practice
The inspection agreement signed prior to the inspection
Our Refund Policy and Cancellation Policy

We reserve the right to decline or reschedule appointments when necessary.

5. Payment & Refunds

Payments made through this Site or through our scheduling system are subject to our Refund Policy, which includes:

A 48‑hour cancellation window for full refunds
Possible fees for late cancellations, missed appointments, or inaccessible properties
No refunds after an inspection has been completed and the report delivered

Please review the full Refund Policy on our website for details.

6. Limitations of Liability

The information on this Site is provided for general education and convenience. While we work to keep the content accurate and helpful, website information is not a substitute for a home inspection performed under the NCHILB Standards of Practice.

By using this Site, you agree that:

Website content may not always reflect the most current building practices, standards, or conditions.
Any examples, photos, or sample reports are illustrative only and do not represent findings for any specific property.
StructSure Inspections LLC is not responsible for any decisions you make based on general information found on the Site.
We are not liable for any damages arising from your use of the Site, reliance on its content, or temporary unavailability due to maintenance or technical issues.

Inspection‑Specific Limitations

A home inspection is a visual, non‑invasive evaluation of the property at the time of the inspection. Website content does not guarantee:

Future performance or lifespan of systems or components
Detection of hidden, concealed, or inaccessible defects
Conditions that were not visible or present during the inspection
Code compliance, warranty coverage, or builder obligations

Inspection findings are governed solely by the NCHILB Standards of Practice and the signed inspection agreement—not by general information presented on this Site.

7. External Links

This Site may contain links to third‑party websites. These links are provided for convenience only. We do not control or endorse the content, policies, or practices of any external sites.

8. Intellectual Property

All StructSure‑owned content on this Site—including logos, text, graphics, photos, and layout—is protected by copyright and may not be used without written permission.

Third‑party content remains the property of its respective owners.

9. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

11. Contact Information

If you have questions about these Terms & Conditions, please contact:

StructSure Inspections LLC
ryan@structsureinspectsnc.com

(828)434-3047